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Data Collection

This page explains what information Crane Finance collects and how that information is used in connection with the Crane Finance website and lending services operated by Crane Lending, LLC d/b/a Crane Finance ("Crane Finance").

For information about how Crane Finance protects information, cookies, security practices, and privacy choices, see the Privacy Policy.

Information Crane Finance Collects

Depending on how you interact with Crane Finance, Crane Finance may collect:

Information you provide

  • Contact details such as name, mailing address, email address, and phone number
  • Application and identity information needed to process a loan request
  • Financial information related to income, employment, and banking for funding and repayment
  • Messages and correspondence you send to Crane Finance

Transaction and account information

  • Loan application status and account activity
  • Payment history and related transaction records
  • Communications about your account

Technical and device information

  • IP address, browser type, device type, and operating system
  • Pages visited, referring URLs, and general usage data
  • Information collected through cookies and similar technologies (described further in the Privacy Policy)

Information from third parties

Crane Finance may receive information from service providers and consumer reporting or verification partners to help review applications, verify identity, assess risk, prevent fraud, and service accounts. The specific partners used may change over time.

How Crane Finance Uses Information

Crane Finance may use collected information to:

  • Process loan applications and manage loan accounts
  • Verify identity and help prevent fraud or unauthorized activity
  • Communicate with you about your application, account, payments, and customer service requests
  • Operate, maintain, and improve the website and services
  • Perform internal analysis and reporting
  • Send marketing or promotional communications where permitted and where you have not opted out
  • Comply with legal, regulatory, and operational requirements applicable to Crane Finance's business
  • Enforce website terms and protect the rights, property, and safety of Crane Finance and others

Information Sharing

Crane Finance does not sell your personal information as that term is commonly understood in everyday language. Crane Finance may share information in these situations:

  • Service providers — Vendors that help Crane Finance operate the website, process applications, verify information, process payments, provide customer support, host systems, or perform other business functions
  • Affiliates — Related entities that support Crane Finance's operations, where appropriate
  • Legal and safety reasons — When Crane Finance believes disclosure is required by law, legal process, or government request, or is needed to protect rights, safety, or security
  • Business transfers — In connection with a merger, acquisition, reorganization, or similar transaction, subject to appropriate protections

Third parties that receive information are expected to use it only for the purposes for which it was shared, consistent with their agreements with Crane Finance and applicable law.

Your Choices and Requests

Depending on where you live and applicable law, you may have rights to request access to certain personal information Crane Finance holds about you, or to ask Crane Finance to correct or update inaccurate information.

To make a request related to your information, contact:

Phone: 855-432-5467
Email: CustomerService@TryCraneFinance.com
Mail: Crane Finance, P.O. Box 477, Keshena, WI 54135

Crane Finance may need to verify your identity before completing certain requests. Some information may need to be retained for legal, accounting, fraud-prevention, or account-servicing reasons even after a request is received.

For cookies, marketing preferences, security practices, and broader privacy choices, see the Privacy Policy.