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Contact Crane Finance

We're here to help with questions about your application, payments, or account.

Customer Service Hours

  • Monday–Friday: 7:00 AM – 6:00 PM CT
  • Saturday: 9:00 AM – 1:00 PM CT
  • Sunday: Closed

For loan costs, fees, and repayment details, see our Rates and Terms page before you call.

Contact Methods

General Inquiries

Questions about Crane Finance, your application, or your account.

Payment Inquiries

Questions about due dates, making a payment, payoff amounts, or payment methods.

Please include "Payment Inquiry" in your subject line and your account details so we can route your message quickly.

Collections Inquiries

Questions about past-due balances or collection activity on your account.

Please include "Collections" in your subject line.

Mailing Address

Crane Finance
P.O. Box 477
Keshena, WI 54135

Dispute Resolution

If you have a complaint or dispute related to your loan that you have not been able to resolve with Customer Service, you may contact the Menominee Tribal Resolution Hotline:

Additional consumer protections may apply under Menominee tribal consumer lending regulations (including Chapter 22). Ask the hotline for guidance on how to submit a formal concern.

Send Us a Message

Prefer to write? Use the form below and we'll get back to you during business hours.

Need Funds Sooner Than a Phone Call?

If you're ready to apply, you can start online anytime.

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